New COVID-19 Protocols











Here is what to expect with every appointment:

- There will be a COVID-19 Screening Questionnaire sent through CharmPHR (electronic medical records) before your visit.  If not completed before the appointment I will give you a call and go through it orally as this must be done pre-appointment.

- We also have to screen again at the beginning of the appointment.

- Please try to arrive as close to the appointment time as possible, to avoid time spent in the waiting room.

- Please try to come to the appointment solo unless a visitor is needed for mobility/translation, etc.

- If you can handle having a face covering for the appointment, please do so.

-  Please wash and/or sanitize your hands when entering the clinic. 

- I will be disinfecting all contact surfaces and my hands before/after each appointment, and wearing a mask, for your protection. 

- Seating will be non-porous (for disinfecting purposes) and spaced at least 2m apart.

- If possible to e-transfer payment or for me to direct bill your insurance, to reduce contact with the payment machine, that would be ideal (but not necessary!)

- Appointments will still be offered virtually, as well, through the secure and encrypted site at, if you'd prefer this route.  Phone consults are also available.  These consults can be done outside clinic hours, so please email me with your availability if you'd like this option.

I hope to see you soon!

Dr. Shayla